Gamer Pack
Specifically Designed for Gamers
Gamer Pack runs on NETVIGATOR's superfast fibre broadband network and comes complete with Norton 360 for Gamers, low-latency monitoring, plus a guarantee covering popular game servers. To uplift gaming experience, there are also separate online support portal and privileged offers on different gaming peripherals.
Guaranteed Low Latency for Designated Game Servers*
We guarantee low latency in respect of multiple popular game servers, by which customers are able to apply to claim double the daily service fee as a rebate if we fail to meet our benchmark.
Benchmark of Games listed **
- Clash Royale: United State 160-210 ms
- League of Legends: Wild Rift: TW&HK&MO 25-70 ms
- PUBG Mobile: Asia 25-70 ms, KPJP 55-85 ms, North America 160-210 ms
PS4/PS5 Games
- FC 24 (Ultimate Team): Hong Kong 5-25 ms
- FC 24 (Pro Club): Hong Kong 5-25 ms
- Diablo IV: Asia 25-70 ms ,Australia 120-170 ms ,North America (West Coast) 160-210 ms ,North America (Central) 180-240 ms ,Europe 180-240 ms
- FIFA 22 (Ultimate Team): Europe 180-240 ms
- NBA 2K22: Korea 55-85 ms
- Grand Theft Auto V: North America (Central) 180-240 ms
PC Games
- FC 24 (Ultimate Team): Hong Kong 5-25 ms
- FC 24 (Pro Club): Hong Kong 5-25 ms
- Diablo IV: Asia 25-70 ms ,Australia 120-170 ms ,North America (West Coast) 160-210 ms ,North America (Central) 180-240 ms ,Europe 180-240 ms
- Hearthstone: Korea 55-85 ms ,North America 160-210 ms ,Europe 180-240 ms
- Grand Theft Auto V: North America (Central) 180-240 ms
- Counter-Strike 2: Hong Kong 5-25 ms ,South East Asia 25-70 ms
- Tom Clancy's Rainbow Six: Siege: Hong Kong (eas) 5-25 ms ,Japan (wja) 25-70 ms ,South East Asia (seas) 25-70 ms
- League of Legends: Taiwan 25-45 ms
- PlayerUnknown's Battlegrounds: Japan 25-70 ms ,South East Asia 25-70 ms ,North America 160-210 ms ,Europe 180-240 ms
- Apex Legends: Hong Kong 5-25 ms ,Taiwan 25-45 ms ,Japan 25-70 ms ,Singapore 25-70 ms ,Australia 120-170ms ,United States 160-210ms ,United Kingdom 180-240ms ,Netherlands 180-240ms ,Germany 180-240ms
- Fortnite: Japan 25-70 ms ,North America 160-210 ms ,Europe 180-240 ms
- DOTA 2: Singapore 25-70 ms
- Overwatch: Asia 25-70 ms ,North America (West Coast) 160-210 ms ,North America (Central) 180-240 ms ,Europe 180-240 ms
- World of Warcraft: Asia 25-70 ms ,North America (West Coast) 160-210 ms ,North America (Central) 180-240 ms ,Europe 180-240 ms
- Diablo III: Asia 25-70 ms ,North America 160-210 ms ,Europe 180-240 ms
- StarCraft II: Asia 25-70 ms ,North America (West Coast) 160-210 ms ,North America (Central) 180-240 ms ,Europe 180-240 ms
- Heroes of the Storm: Asia 25-70 ms ,North America (West Coast) 160-210 ms ,North America (Central) 180-240 ms ,Europe 180-240 ms
** The latency benchmark is updated from time to time. Last update: Nov 15, 2023.
The online game latency benchmark is measured from NETVIGATOR's backbone network to game providers' specified server locations, which will be the farthest reachable server along a connection path (For reference only, please see illustration below).
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PCCW Global
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Extra Privileges and Support
NORTON 360 FOR GAMERS%
Game optimiser° eliminates frame per second (FPS) lags in PC games and frees your PC from programs running in the background to provide a smoother gaming experience to you.
Dark Web Monitoring~ discovers whether your personal credentials (e.g. game accounts) are exposed in dark web and notify you about the expose.
PRIVILEGED OFFER
Enjoy periodic discount on different e-Sports products and gaming peripherals from time to time, also offer "Annual Event Pass"^ to let gamers have a chance to get admission ticket.
Keep Up to date with our Latency Monitoring Chart*
We track latency performance relating to multiple popular game servers worldwide. Check your favorite game's latency status with one click.
SEPARATE ONLINE SUPPORT PORTAL
You can report any technical issue and designated dedicated server optimization to our online support portal, exclusively for our customers.
SMOOTH LIVE STREAMING EXPERIENCE#
Connect with PCCW Global's backbone network, which provides diversified private-peering arrangement within each region, to ensure smooth viewing experience at all times.
SHORTENING FILE DOWNLOAD TIME#
Under NETVIGATOR 1000M or above broadband service with Gamer Pack, you may download game patches at ultra-speed.
Terms and Conditions:
- * The low latency guarantee applies to 68 local and overseas game servers. Service monitoring covers games that include Clash Royale, League of Legends: Wild Rift, PUBG Mobile, FC 24 (Ultimate Team), FC 24 (Pro Club), Diablo IV, FIFA 22 (Ultimate Team), NBA 2K22, Grand Theft Auto V, Hearthstone, Counter-Strike 2, Tom Clancy's Rainbow Six: Siege, Apex Legends, DOTA 2, PlayerUnknown's Battlegrounds, Fortnite, League of Legends, Overwatch, Heroes of the Storm, Diablo 3, World of Warcraft and Starcraft II.
- #Applicable to all NETVIGATOR customers.
- ^ Customers successfully subscribing to designated Gamer Pack service will be entitled to an Annual Event Pass for free. Under such Annual Event Pass, customers will have the chance to receive admission ticket for gaming or other event(s) as we may from time to time designate during the Pass' validity period (If "Animation-Comic-Game Hong Kong" and/or "Hong Kong Computer and Communication Festival" can be successfully held in 2020, customers may be entitled to one (1) admission ticket of these events). Terms and conditions apply.
- % Norton 360 for Gamers also includes Game optimiser, Dark Web Monitor, Norton Security and Norton Secure VPN. Please click here for details
- ° Game optimiser is only available on Windows (excluding Windows 10 in S mode, Windows running on ARM processor) with 4 or more core processors.
- ~ Monitored information varies according to the country or region of residence. You must have a registered Norton account in order to use this service. Your Norton registered email will be used for such monitoring by default. You may include up to 5 email addresses, 5 phone numbers, 10 credit card numbers, 10 gamer tags and 5 insurance ID numbers for monitoring.
Gamer Pack Service is an extra service under HKT NETVIGATOR Broadband Services that enable you to connect to online games. The HKT Group is not associated with and does not own nor endorse any online games shown on this site or their contents and servers, unless we specified otherwise. You will need to subscribe to an online game and comply with its relevant terms and conditions in order to play. All intellectual property rights of online games shown on this site and their contents and servers are the property of the relevant registered owners.